Woodslamps and Skin Scopes for the
Medical & Esthetic Professions

Ordering Information & Policies

Order Online
• Secure online ordering 24 hours a day, 7 days a week.
• For orders outside of the continental United States, please email us for instructions and shipping charges.
• International orders cannot be placed on the web site.

Order By Mail with Check or Money Order
• Orders can be mailed to Woodslamp.net 2213 Winding Way Broomall, PA 19008

Order By Phone
• Orders may be placed over the phone using your Master Card or Visa.
• To place an order please call 610-325-6931 Monday – Friday 10 am – 4pm EST.

Purchase Orders
• Most Purchase Orders are accepted.
• You may email your purchase order to: info@woodslamp.net or
• You may fax your order to: 610-325-6931.

Shipping and Handling Policies
• Most in-stock equipment is shipped via ground service and will arrive within 5-7 business days.
• A street address is required for all shipments
• No PO Boxes.

Rush Delivery
• If you need your order by a specific date, you must email or call us to discuss your request.
• Rush deliveries cannot be made on the website.
• Additional shipping charges will be added to the standard shipping charge.

Items Shipped Directly From Manufacturer
• If the equipment you order is not in stock, we may have it shipped directly from the manufacturer.
• Delivery time may possibly be longer, depending on the manufacturer's assembly time.
• We will advise you of any delay in shipping.

International Orders
• For international orders and for orders outside the 48 contiguous United States, please email or call us for instructions
and shipping rates.
• Shipping rates are based upon the weight.
• Orders may be subject to import charges and taxes which are the responsibility of the purchaser or recipient.
• Orders can not be placed on the web site.

Pay Pal/Credit Card Charges
• Please note that the charges on your credit card statement will appear as Woodslamp.net

Damages
• Do not sign for shipments until you have thoroughly inspected for damage.
• Visible damage to cartons must be noted on the freight bill.
• All damages must be reported within 24 hours of receipt.
• Original packaging must be kept in order to be replaced.
• Failure to do so will result replacement solely at our option.

Product Warranties
• All equipment carried by Woodslamp.net comes with a limited 1-year manufacturers warranty.
• All equipment purchased from Woodslamp.net is to be used and operated by qualified, trained professionals ONLY.
• This limited warranty does not cover the damage caused in transit, improper installation, improper or excessive use, or any alteration.
• All warranties are limited to repair or replacement, to the original purchaser, and remain at our discretion.
• Use of replacement parts provided by other manufacturers or not authorized by us may affect equipment performance and voids all product warranties.
• Warranty service is provided by woodslamp.net and requires that the product be shipped and delivered to our authorized service agent for repair.
• The warranty does NOT cover shipping charges to and from our repair center.
• Customers must receive an Authorization for Repair number before shipping product to our service center.
• All repaired items will be returned to the customer by either Fed Ex, DHL or UPS.
• Woodslamp.net is not responsible for any consequential damages resulting from equipment failure or service delays.
• The warranty does not cover any burned out or broken bulbs nor does it include the bulb cover on the woods lamp.

Manufacturers Defects
• In the event of defect in materials or workmanship, our obligation shall be limited to free labor and parts for repair or replacement, solely at our option, of any part for the first year of warranty.
• Does not include bulbs or bulb cover.

Returns
• Merchandise may be returned for a refund within 5 working days of receipt, provided that the merchandise is in new, original condition, the customer has retained all original materials, accessories, and packaging.
• Customers must receive an Authorization Approval number prior to a return, without one we will not accept any packages.
• There will be a 25% restocking fee on all items approved for return.
• All returns are subject to inspection before approval for a refund.
• Absolutely NO returns will be accepted on customized/special ordered merchandise.
• Any attempts for a return past the 5-day window will remain at the discretion of Woodslamp.net
• No merchandise may be returned after 30 days of shipping date.
• Orders refused or cancelled after order has been shipped will be charged a 25% cancellation fee plus shipping costs.
• Shipping charges are non-refundable and the customer will absorb all applicable fees.
• The customer is responsible for providing proper packaging and may be held responsible for any additional shipping fees (i.e. call tags, shipping insurance, and repackaging).
• Any merchandise received not in accordance with the above stated policy will be denied return delivery acceptance.
• All returns will be carefully reviewed and authorized at the discretion of Woodslamp.net.

Privacy Policy
• Woodslamp.net uses order forms and customer care forms for visitors to express their interest or request information, products and services.
• Personal identity information from order forms are used to send orders, information about our company and promotions to our visitors.
• We will not give or sell personal identity information to any outside company for its use in marketing or solicitation.
• We will maintain the confidentially of your personal identity information. It will be used only to support your customer relationship with Woodslamp.net.

About Us
Woodslamp.net was founded due to our need of purchasing high quality Woods lamps and Skin Scopes at a fair price for our anti-aging and skin care practice. We now offer the same high quality equipment to other professionals at the lowest possible price.

Distributors Welcome!
Click here to email us for distributor information.

Accept Credit Cards